Returns & Exchanges
At Apollo Neuro, we want you to feel as good as you look. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
- 3.Pack and Ship
Securely pack your items in the original shipping box and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.